Frequently Asked Questions

At AraBnB Vacation Homes, we want to ensure your stay is as seamless and enjoyable as possible. Our FAQ section addresses common questions about our luxurious holiday homes. Explore and feel free to reach out to us if you need further assistance!

What is AraBnB Vacation Homes?

AraBnB Vacation Homes is a short term rental company that offers a collection of luxurious, handpicked holiday homes in prime Dubai locations, providing guests with bespoke stays and exceptional service.

Where are your properties located?

YOur vacation homes are situated in some of Dubai’s most iconic areas, including Downtown, Business Bay, Dubai Marina, and Palm Jumeirah.

What amenities do your properties include?

Each property comes fully equipped with premium furnishings, modern appliances, high-speed Wi-Fi, and access to building amenities like pools, gyms, and more, depending on the location.

How do I book a stay with AraBnB?

Booking is simple! You can browse our available properties on our website and book directly, or contact our team for personalised recommendations.

What is your cancellation policy?

Our cancellation policy varies based on the property and the season. Full details are provided during the booking process, so please review the terms carefully. For more information on cancelling your booking, please contact +971582944266

Do you offer long-term stays?

Yes, we offer flexible booking options for both short-term and long-term stays, depending on availability and guest preferences.

Are your homes family-friendly?

Absolutely! Many of our properties are ideal for families and come with kid-friendly amenities. Let us know your needs, and we can help find the perfect fit.

How do I check in and check out?

We provide a seamless self-check-in process with detailed instructions sent to you before arrival. Check-in and check-out times are flexible but generally align with standard times (3 PM check-in, 12 PM check-out).

What should I do if I have an issue during my stay?

Our dedicated guest services team is available 24/7 to assist with any concerns or questions you may have during your stay. You can contact our team on WhatsApp or call us directly.

Do you provide cleaning services?

Yes, we offer professional cleaning services before and after your stay. For longer stays, additional in-stay cleanings can be arranged upon request for a charge.

What if I am locked out of my apartment?

We use a keyless smart lock for each property and require you to download the keyless app to access your apartment. If your phone battery is dead, we have a lockbox right outside your door that has a spare key card which can help you gain access to your apartment.